Mobile Care

Mobile Care

SERVICE OVERVIEW

Innovative Powerful Mobile Device Management with comprehensive integrated protection, powered by IBM MaaS360
An Agent For Every Endpoint
Smartphones and tablets continue to flood the workplace, and businesses are racing to appropriately regulate and manage these mobile devices. Innovative Mobile Care will arm your portfolio with a solution that keeps you happy and keeps you in control.
Our Innovative RMM Mobile Care is the fastest and most comprehensive way to configure devices for enterprise use and secure your corporate data on various mobile devices, all from a single screen.  The offering is powered by IBM MaaS360, the market-leading enterprise Mobile Care solution, and we combine a powerful set of features to meet the agile deployment needs of an increasingly sophisticated market.  As with all Innovative RMM features, the solution is directly supported by our Network Operations Center technicians – our billing depends on how many mobile care you have in your contract, and it is scalable as you grow.

Mobile Care Features:

  • Centralized Management –Innovative RMM Mobile Care provides a unified mobile device management console for smart phones and tablets with centralized policy and control across multiple platforms.
  • Proactive Security –Our solution provides dynamic, end-to-end security and compliance management capabilities to continuously monitor devices and take action.
  • Rapid Enrollment –Mobile Care streamlines the set up and device enrollment process, to make life simple for our partners.
  • Streamlined Support –Mobile Care allows your company to easily diagnose and resolve device, user or application issues in real-time from a web-based portal – offering complete IT visibility and control, and ensuring optimum mobile user productivity.
  • Monitoring and Reporting –Mobility Intelligence™ (MI) dashboards deliver an interactive, graphical summary of your mobile device management operations and compliance – allowing you to report in real-time across all of your devices.
  • Integrate Mobile Devices with Enterprise Systems-With the Cloud Extender, enterprise system integration is easy and straightforward –without the need for on-premise servers or network re-configurations.

Core Mobile Care Features

  • SMS, email or URL over-the-air (OTA) device enrollment
  • Configure email, calendar, contacts, Wi-Fi and VPN profiles over-the-air (OTA)
  • Instant discovery of devices accessing enterprise systems
  • Create custom groups for granular management
  • Initiate individual or bulk device enrollments
  • Corporate directory integration
  • Integration with Microsoft Exchange, Lotus Notes, and Microsoft Office 365
  • Leverage existing Active Directory/LDAP and Certificate Authorities
  • Send messages to devices
  • Update configuration settings in real time
  • Integrated smart search capabilities across any attribute
  • Approve or quarantine new mobile devices on the network
  • Passcode and encryption enforcement with configurable quality, length, and duration
  • Implement real-time compliance rules with automated actions
  • Detailed hardware and software inventory reports
  • Configuration and vulnerability details
  • Compliance reporting
  • Certificate management
  • Customizable watch lists to track and receive alerts
  • Enable geo-fencing rules to enforce location-based compliance
  • Detect and restrict jailbroken and rooted devices
  • Remotely locate, lock and wipe lost or stolen devices (full or selective)
  • Reset forgotten passwords
  • Privacy settings block collection of personally identifiable information
  • Reset forgotten passwords
  • Privacy settings block collection of personally identifiable information

 

Advanced Mobility Management Bundle
Protects enterprise applications with full containerization, and provides simplified access to
real-time mobility intelligence for expense management

  • Core Mobile Care
  • Mobile Application Management
  • Mobile Expense Management

Secure Productivity Suite Bundle
A robust and advanced data loss prevention solution that allows employees to securely access corporate
data while preserving the mobile experience on their personal devices.

  • Secure Mail
  • Secure Browser
  • Mobile Application Management
  • Mobile Application Security

Mobile Enterprise Gateway Bundle
Enables simple and secure access to behind-the firewall business resources, without requiring changes
to your network, firewall security configuration, or device VPN.

  • Mobile Enterprise Gateway for Secure Browser
  • Mobile Enterprise Gateway for Docs
  • Mobile Enterprise Gateway for Apps